nail salon policies
Cancellation Policy
Cancellation Policy
Cancellation Policy
We require all appointment cancellations or reschedules to be made at least 24 hours in advance. Cancellations submitted with less than 24 hours’ notice will be recorded as a late cancellation. After three late cancellations, a deposit will be required to secure future appointments.
No-Show Policy
Cancellation Policy
Cancellation Policy
We understand that unforeseen circumstances may arise. As a courtesy, clients are allowed one no-show without penalty. Following a second no-show, a deposit will be required for all subsequent bookings.
Refund & Repair Policy
Refund & Repair Policy
Refund & Repair Policy
We do not offer refunds on any services. Complimentary repairs are available within 5 days of your appointment if the issue is due to product or application. Photos are required for approval. After 5 days, a discounted repair fee applies. Repairs due to manual breakage will incur a minor charge.
Booking Policy
Refund & Repair Policy
Refund & Repair Policy
Please note any preferred technician in the booking comments. We will do our best to accommodate requests based on availability. If your preferred technician becomes available due to a cancellation or no-show, you may be contacted to rebook.
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